by José Esteban Fernández Rico, Alberto Álvarez Suárez · tapa blanda · ISBN 9788461497935
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«Ingeniería de Calidad» is the technical work by José Esteban Fernández Rico and Alberto Álvarez Suárez, in paperback (264 pages, in Spanish).
The work analyses quality as a strategic axis of organisations: it develops the FQM excellence approach, total quality and process management, and explains the principles and practices for applying these concepts in business and technical environments.
Published in 2011, the book falls within the categories of Technology and Business & Economics.
It will be of interest to students and professionals in quality management, business excellence and process improvement.
