by Jan Van Bon · Van Haren Publishing · tapa blanda · ISBN 9789077212189
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This book is an introduction to IT service management, based on ITIL (Information Technology Infrastructure Library). It covers the fundamentals of IT service management and serves as a preparation guide for the Foundation certification exam in IT Service Management. The book encourages discussion and comparison of best practices based on the experiences of IT managers.
Jean Bondol, also known as Jean de Bruges, Jean Boudolf, or Jan Baudolf, was a Flemish artist who became a court artist of Charles V of France in 1368. He is documented as active between 1368 and 1381.
