by Masaaki Imai · Il Sole 24 Ore · tapa blanda · ISBN 9788883632402
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
Gemba Kaizen is a practical guide to implementing Kaizen in every activity, from production to services. Through simple examples, the book teaches how to eliminate waste by reorganizing work or improving procedures. The author shows, with concrete cases, how attention to detail and a way of working characterized by speed and common sense allow for surprising improvements in customer satisfaction, quality, and profitability. To take advantage of Gemba Kaizen, sophisticated technologies or expensive equipment are not necessary, nor are complex procedures: 'the best solutions are the simplest solutions'.
