by John Cousins, David Foskett, Cailein Gillespie · Longman Pub Group · tapa blanda · ISBN 9780582452718
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«Food and Beverage Management» is the food and beverage management handbook by John Cousins, David Foskett and Cailein Gillespie, in paperback.
The work addresses food and beverage operations management with a systems approach: designing, planning and controlling service as an operating system. It places the activity in a broader, changing business context and analyses production, delivery and customer experience as three interrelated systems.
Second edition, published in 2002 by Longman Pub Group; 341 pages, full text in English.
For hospitality and catering students and professionals interested in managing and controlling food and beverage operations.
David Foskett, OBE is a professor at the University of West London, England. Foskett is a member of the Academy of Culinary Arts and the Craft Guild of Chefs.
