by Harvard Business Review · Reverté Management · tapa blanda · ISBN 9788494606663
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«Empatía» is the management and personal development essay from Harvard Business Review, published by Reverté Management in paperback (148 pages, in Spanish).
It analyzes what empathy is and why it is key in workplace relationships and product design. It includes articles by Daniel Goleman, Annie McKee, and Adam Waytz on how to develop it, when to limit it, compassion as a management strategy, good listeners, and advice for coordinating teams and managing conflicts.
Fourth title in the HBR Emotional Intelligence Series, published in 2018 and translated from English by Begoña Merino Gómez.
Aimed at professionals, managers, and leadership readers seeking to improve their workplace relationships and emotional well-being at work.
