Delivering on the Promise: How to Attract, Manage and Retain Human Capital

Synopsis of Delivering on the Promise: How to Attract, Manage and Retain Human Capital

«Delivering on the Promise: How to Attract, Manage and Retain Human Capital» is the management essay by Brian Friedman, James A. Hatch and David M. Walker.

The work argues that employees are the most important asset of companies and shows how to make that promise effective. It presents Arthur Andersen's Human Capital Appraisal method, a five-stage framework to measure, manage and leverage investment in people, with cases from Colgate Palmolive, IBM and British Petroleum.

First edition published by The Free Press on 9 October 1998. The hardback edition has 240 pages and text in English. Includes bibliographic references and index.

Aimed at executives, HR professionals and managers who want to assess and improve the value of their organisation's human team.