by Ricardo Herrero Domingo, Óscar Sánchez Estella, María Ángeles Hortigüela Valdeande · Ediciones Paraninfo, S.A · tapa blanda · ISBN 9788413665221
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«Comunicación en las relaciones profesionales» is the didactic manual by Herrero Domingo, Sánchez Estella and Hortigüela Valdeande (Paraninfo, paperback).
It explains the fundamentals of communication in the workplace: how information is received and transmitted, the use of graphic elements as support, and conflict management among workers. With a practical and didactic approach, it includes solved activities to reinforce concepts in the administrative field.
Second edition, part of the Administración y Gestión collection; it develops training unit UF0520 (module MF0970_1) of the professional certificate ADGG0408.
Aimed at students and people training for or aspiring to work in administrative tasks.
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