by Olga Castanyer Mayer-Spiess, Estela Ortega · CONECTA · tapa blanda · ISBN 9788415431558
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«Asertividad en el trabajo» is the practical handbook by Olga Castanyer Mayer-Spiess and Estela Ortega, published by Conecta in paperback.
Practical handbook on assertiveness and self-esteem in the workplace. It explains why it is hard to express opinions and expectations to bosses, subordinates or colleagues, and how a lack of assertiveness leads to frustration and communication problems. It proposes strategies for stating one's views and defending one's own interests without aggression.
Third edition, published on 3 October 2013, in Spanish. Format: paperback with flaps. ISBN 9788415431558.
Aimed at professionals who want to improve their workplace communication and defend their opinions firmly, without falling into aggression.
