by Bennet Lientz, Kathryn Rea · Routledge · tapa dura · ISBN 9780124499843
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«Achieve Lasting Process Improvement» is the process improvement guide by Bennet Lientz and Kathryn Rea, published by Routledge in hardback (304 pages).
Analyses why process improvement programmes fail and proposes a step-by-step method, with over 200 tips, for achieving lasting improvements. Rejects jargon and sole reliance on senior management; advocates employee involvement and self-sustaining measurement to maintain changes and approach Six Sigma without its cost.
First edition, published on 10 June 2002. The volume includes bibliographic references (p. 273) and an index. It falls within business, economics and technology.
For management, quality control and continuous improvement professionals who want to apply sustainable transformation methods in their organisations.
