🛡️ Social Media Security
Browse with confidence: tips to identify our official accounts
At Hamelyn, trust and security are as important as our love for books, music, movies, and video games. Although we haven't detected any identity theft cases so far, we want to help you easily recognize our official channels and provide you with some digital security tips.
Our goal is for you to always know when you're interacting with us in an authentic and secure way.
✅ These are our official accounts
Currently, we only use the following social media profiles:
Always verify that the account has constant activity, a real community, and links to our official website.
🔐 Your data security
To ensure you're always protected, keep these best practices in mind:
- Hamelyn will never request your banking details through private messages.
- We only process payments from our websites:
- All promotions, contests, or news are communicated from our official accounts or by email from the @hamelyn.com domain.
🧭 How to identify a fake account (in case one ever appears)?
Although we haven't had any cases, these are common signs of impersonation:
- Strange username (for example: "hamelynn.oficial.store")
- Very few followers or no real posts
- Distorted or poorly cropped logo
- Links to pages that don't belong to Hamelyn
- Promises of excessive discounts or giveaways that you don't find on our official website
📢 If you ever find a suspicious account, don't interact with it. You can report it directly on the platform and notify us through our regular channels.
📬 Where can you talk to us?
If you have questions or want to confirm if a promotion or account is authentic, contact us directly:
- 💬 Online chat located at the bottom right of our website
- 📱 Or by direct message on our verified accounts
🔒 How do we protect your data?
At Hamelyn, we take security very seriously so you only have to worry about choosing your next favorite book, vinyl, movie, or video game.
Thank you for being part of this special community 💫