by Subir Chowdhury · Dunod · tapa blanda · ISBN 9782100066308
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«Vous avez dit Six Sigma» is the popular essay on quality management by Subir Chowdhury, published by Dunod in paperback (129 pages, in French).
A dismissed employee goes to a former colleague, now a manager, who explains how applying the Six Sigma method could have saved his company. Through this dialogue, the book presents this methodology as a way to combine human talent with process improvement to enhance quality and profits.
The book belongs to the L'Usine Nouvelle collection and its publication date is 10 October 2002.
Recommended for executives, middle managers and quality staff who want to get started or train teams in the Six Sigma methodology.
Subir Chowdhury is a Bangladeshi-American author of 15 books and noted for his work in quality and management. He is currently the chairman and CEO of ASI Consulting Group, LLC, in Bingham Farms, Michigan.
