
OCU, España · tapa blanda · ISBN 9788417349646

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«Sus derechos en el día a día: Qué hacer ante los problemas cotidianos» is the practical guide published by OCU in paperback (174 pages, in Spanish).
A guide that organises everyday consumer conflicts into six blocks: shopping, travel, banking, family and other services. With accessible language and a question-and-answer format, it explains the rights consumers have and the most practical and cost-effective steps to claim them.
Part of the «Guías Prácticas» collection by OCU. 2019 edition, in Spanish.
For consumers who want to know how to deal with everyday problems and file claims without prior legal knowledge.

Tapa blanda
