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Quality Customer Service for Front Line Staff
4.1
Negocios y EconomíaISBN | 9780749412470
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Product details
Pages: 96 pages
Author: William B. Martin
Publisher: Publisher to be confirmed
ISBN: 9780749412470
Format: tapa blanda
Language: en
Release date: 1/12/1994
ISBN: 9780749412470
Synopsis of Quality Customer Service for Front Line Staff
Este libro de William B. Martin, publicado en 1994 por Kogan Page, ofrece estrategias para mejorar el servicio al cliente. Con 96 páginas, aborda temas esenciales para el personal de primera línea, proporcionando habilidades de gestión para optimizar la satisfacción del cliente. Ideal para profesionales en el ámbito empresarial y económico.
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About the author
Lewis Carroll
Charles Lutwidge Dodgson, better known by his pen name Lewis Carroll, was an English author, poet, mathematician, photographer and reluctant Anglican deacon. His most notable works are Alice's Adventures in Wonderland (1865) and its sequel Through the Looking-Glass (1871), some of the most important examples of Victorian literature. He was noted for his facility with word play, logic, and fantasy. His poems Jabberwocky (1871) and The Hunting of the Snark (1876) are classified in the genre of literary nonsense. Some of Alice's nonsensical wonderland logic reflects his published work on mathematical logic.
1832–1898Since 18522655 titles published46 writing
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