
by María Ángeles Díaz Cama · ICB Editores · libro de bolsillo · ISBN 9788490213544

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«MF1464_2: Atención e Información a los Viajeros del Autobús o Autocar» is a training manual by María Ángeles Díaz Cama (ICB Editores, 203 pages).
Study manual for module MF1464_2, focusing on the operational processes of passenger transport, management of loading and unloading in the vehicle, fundamentals of communication, and customer service guidelines on the bus or coach.
It corresponds to the Transport and Vehicle Maintenance family within professional certificates. Includes answer key and multimedia CD; 2013 edition in paperback.
For aspiring and professional road passenger transport workers preparing to obtain the professional certificate.
