by ICB Editores · ICB Editores · tapa blanda · ISBN 9788490211847
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This technical manual is an essential resource for those training as handling agents in the airport sector. It covers key aspects of ground operations, including aviation legislation, airline operations, ticketing, passenger service, baggage handling, and flight coordination. It also addresses critical topics such as ramp safety, dangerous goods procedures, and lost baggage management, making it an indispensable guide for students and professionals in the field.
