by Collectif · Editions Gallimard · tapa blanda · ISBN 9782070591817
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«L'album Renault de la qualité totale» is the youth documentary album by Collectif, published by Editions Gallimard in paperback (64 pages, in French).
A popularising work presenting total quality as a corporate goal: achieving customer satisfaction with optimal costs and deadlines. It covers management methods to drive progress, make better use of human resources, and apply the principle of the «just necessary» at all levels, always with visual support and illustrations.
Published in 1996. The cover subtitle is «un voyage au cœur du changement»; the title page bears the mention «Hors série documentaire jeunesse».
Recommended for children and young audiences, especially for children aged 6 to 8 with curiosity about cars and business management.
