by Anabel Carrillo Garrido · EDITORIAL CEP · tapa blanda · ISBN 9788413107752
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This manual is designed to cover the contents of the transversal training module "Professional English for Commercial Activities (MF1002_2: Transversal)", integrated into different Certificates of Professionalism within the "Commerce and Marketing" family. The book covers topics such as customer service in English, sales techniques, and written commercial communication, including the completion of basic documentation and drafting of commercial correspondence. It includes a glossary, solutions to the activities, and bibliography.
