by Robert Rodin · Free Press · tapa blanda · ISBN 9780684863122
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«Free, Perfect, and Now» is Robert Rodin's business essay, published by Free Press in paperback (254 pages, in English).
Robert Rodin, CEO of Marshall Industries, recounts the transformation of a $500 million electronics distributor into a $2 billion web-enabled powerhouse. He argues that today's customers demand free, perfect, and immediate, and that companies must reorganize to satisfy them.
Subtitle: “Connecting to the Three Insatiable Customer Demands: A CEO's True Story”. With Curtis Hartman as contributor. Revised edition with a new introduction by the author.
For executives, entrepreneurs, and customer service professionals interested in business transformation and customer-centric strategies.
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