by Don Gabor · Plaza & Janés · tapa blanda · ISBN 9788401520037
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«El arte de la conversación» is Don Gabor's interpersonal communication guide, published by Plaza & Janés in paperback (274 pages, in Spanish).
It brings together 101 ideas for succeeding in tricky situations: how to avoid tactless remarks, inappropriate nuances and impertinent comments before they ruin a deal or a relationship. It proposes strategies for choosing the right words, building solid relationships and communicating naturally and confidently in personal and professional settings.
Published in 1995; translation by Rosa Arruti of the English original 'Speaking Your Mind in 101 Difficult Situations'.
For readers who want to handle themselves with ease in meetings, negotiations and difficult conversations, both at work and in personal dealings.
