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Das Einzige, was stört, ist der digitale Kunde
by Edgar K. Geffroy · Redline · tapa dura · 188 pages
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Pages: 188 pagesAuthor: Edgar K. GeffroyPublisher: RedlineFormat: tapa duraLanguage: deRelease date: 1/5/2011ISBN: ISBN 9783868812978
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Synopsis of Das Einzige, was stört, ist der digitale Kunde
En un mundo donde cada vez más personas utilizan Internet para informarse y comprar, muchas empresas aún operan con mentalidad 'offline' en sus departamentos de ventas y servicio. Este libro de Edgar K. Geffroy presenta una actualización de su concepto de Clienting, mostrando cómo el Online-Clienting es la clave para conectar con el cliente digital. Aprenda a adaptar su comunicación y orientación al cliente para tener éxito en el entorno online.
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