by María Pilar Sánchez Pastrana · Editex Editorial S.A. · tapa blanda · ISBN 9788490032978
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«Comunicación y atención al cliente» is the vocational training manual by María Pilar Sánchez Pastrana, in paperback (444 pages, in Spanish).
Vocational training manual focused on business communication and customer service, with didactic content for the Administration and Management cycle. It develops communication processes, customer relations, and information and customer service techniques in administrative environments.
First edition published by Editex in May 2012. Part of the Ciclos Formativos collection and framed in the Administration area (V.T.).
Aimed at Vocational Training students in the Administration and Management family.
