by Laura Klein · Rosenfeld Media · tapa blanda · ISBN 9781933820583
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«Build Better Products» is Laura Klein's practical guide, published by Rosenfeld Media in paperback (368 pages, in English).
A reference work for product teams: it explains how to incorporate strategy, empathy, design, and analysis into the development process, with clear exercises and lessons. Its goal is for decisions to be grounded in user research and for improvements to drive both customer experience and business results.
The subtitle is 'A Modern Approach to Building Successful User-Centered Products'; it is the first edition (2016) and includes a foreword by Scott Berkun.
Aimed at product professionals, user experience designers, and developers seeking to apply user-centered methods.
