by Olga Castanyer Maier-Spiess · Desclée De Brouwer · tapa blanda · ISBN 9788433027092
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This book, written by Olga Castanyer Maier-Spiess, explores the practical applications of assertiveness in various everyday situations. It offers strategies for dealing with situations such as complaining in a restaurant, responding to public disqualifications, managing anger, and refusing excessive requests. Based on the concept that assertiveness is the ability to respect oneself and others, this book is a continuation of 'Assertiveness: expression of healthy self-esteem'.
