by Susan Cantrell, David Smith · Tapa dura · ISBN 9781422147580
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«Workforce of One» is the management essay by Susan Cantrell and David Smith, published by Harvard Business Press in hardback (268 pages, in English).
Companies personalize the experience of their customers, but not that of their employees. The book proposes four strategies to adapt work to each person: segment the workforce, offer modular options, set broad and simple rules, and let employees define their own practices to retain talent and improve results.
The work is based on extensive research with the authors' own data and is framed within personnel management and organizational effectiveness.
Aimed at HR professionals, managers, and talent leaders seeking to move beyond uniform approaches to personnel management.
Roland David Smith was an American abstract expressionist sculptor and painter, best known for creating large steel abstract geometric sculptures.
