by Margarita Planells Costa, Montserrat Crespi Vallbona · Sintesis · tapa blanda · ISBN 9788497561754
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«Servicios de información turística» is the tourism manual by Margarita Planells and Montserrat Crespi, published by Síntesis in paperback (290 pages).
It explains how tourist information centres operate, their links with institutions and companies in the sector, public service techniques, and the management and direction of these entities. It is organised into three parts: tourist information systems, public service in offices, and management of tourist information entities.
First edition, published on 13 June 2012, in Spanish.
It is aimed at tourism students and teachers, future professionals in the sector, and travellers interested in tourist information offices.
