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Quality: Achieving Excellence
by Edgar Wille · Random House Business Books · tapa dura · 256 pages
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Pages: 256 pagesAuthor: Edgar WillePublisher: Random House Business BooksFormat: tapa duraLanguage: enRelease date: 9/4/1992ISBN: ISBN 9780712698634
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Synopsis of Quality: Achieving Excellence
Este libro de Edgar Wille, publicado en 1992, ofrece una visión detallada de las mejores prácticas para alcanzar la excelencia en las empresas a través de la gestión de la calidad. Se centra en la importancia de las personas y las actitudes, más allá de las técnicas y los sistemas, destacando cómo cada empleado contribuye a la cadena de valor. Incluye estudios de caso y análisis de gurús de la calidad como Deming y Juran, siendo una guía esencial para la gestión empresarial y la mejora continua.
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