La gestión de documentos en las organizaciones

Synopsis of La gestión de documentos en las organizaciones

This book, written by José Ramón Cruz Mundet, systematically addresses the processes of document management, from creation to archiving. It analyzes both traditional and electronic media, with special attention to the latter due to its increasing relevance. The text is developed as a practical application of the ISO 15489 standard, providing a framework for total quality management in companies and organizations. It explains document management models, principles, system planning, classification, description, and regulations, offering solutions for their interpretation and application.