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Gestión comercial y servicio de atención al cliente
by Ricardo José Martínez Pérez · McGraw-Hill, Interamericana de España · 368 pages
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Pages: 368 pagesAuthor: Ricardo José Martínez PérezPublisher: McGraw-Hill, Interamericana de EspañaFormat: PaperbackLanguage: es-ESRelease date: 1/1/2006ISBN: ISBN 9788448146863
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Synopsis of Gestión comercial y servicio de atención al cliente
Este libro, diseñado específicamente para los ciclos formativos de grado superior, ofrece una guía completa sobre la gestión comercial y las técnicas de atención al cliente. Esta edición del profesor proporciona los recursos y metodologías necesarias para abordar los contenidos curriculares de manera efectiva en el aula. Escrito por Ricardo José Martínez Pérez y publicado por McGraw-Hill, este manual es una herramienta esencial para docentes que buscan profundizar en los procesos de venta, la fidelización de clientes y la gestión de servicios comerciales en el entorno empresarial actual.
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