Field Guide to the Difficult Patient Interview

Synopsis of Field Guide to the Difficult Patient Interview

«Field Guide to the Difficult Patient Interview» is the clinical guide by Frederic W. Platt and Geoffrey H. Gordon, published in 1999 (paperback, 201 pages).

Practical strategies for difficult clinical interviews: bad news, angry or noncompliant patients, somatization, HMO, patients with internet information, and telephone or email consultations. Each chapter details communication techniques, mistakes to avoid, key points, dialogues, and nonverbal communication.

English-language work published by Lippincott Williams and Wilkins in 1999; part of the Field Guide series.

For physicians, residents, and health science students seeking to improve communication with difficult patients in the clinical setting.