by James R. DiSanza, Nancy J. Legge · Pearson · tapa blanda · ISBN 9780205453559
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«Business and Professional Communication: Plans, Processes, and Performance» is the business communication textbook by James R. DiSanza and Nancy J. Legge.
The work unites theory and practice: business communication seeks to influence how matters are interpreted. It explains how to prepare and deliver technical, proposal, and sales presentations, and covers the job interview, listening, feedback, interpersonal relationships, and organizational decision-making.
Third edition, published by Pearson in 2005, in paperback; 360 pages, text in English.
For university students of business and communication who have completed a basic level of oral communication.
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